I have about 5 years of experience working in BPO and sales support, including 3 years in customer service and 2 years handling appointment setting and lead management. I’m experienced in managing CRM systems, tracking leads, handling data accurately, and communicating with clients through email and other non-voice channels.
I’m organized, detail-oriented, and comfortable working in fast-paced environments. I take pride in keeping records accurate and supporting teams to keep operations running smoothly. I’m currently looking for a full-time CRM or Lead Management role where I can contribute my skills and continue growing professionally.