I am an experienced customer relations and collection specialist with a strong skill set. My expertise
includes effective communication, problem-solving, and negotiation. I am highly organized,
detail-oriented, and have a proven track record of successfully managing customer accounts and
resolving issues. With a total of 4 years of office experience handling inbound calls, live chat, and email.
Skills:
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
- Skilled in using Google Suite, including Google Docs, Sheets, and Gmail
- Familiarity with CRM software and database management systems such as Salesforce
- Experienced in usin