*Communication - writes clearly and concisely, speaks effectively, listens attentively, openly expresses ideas, provides feedback, gathers appropriate information, confidently speaks in public.
* Interpersonal Skills - works well with others, supportive, motivates others, cooperates, represents others, understands feelings, self-confident, accepts responsibility.
* Management Skills - leads groups, teaches/trains/instructs, counsels/coaches, manages conflict, delegates responsibility, makes decisions, directs others, implements decisions, enforces policies, takes charge.
* Computer Skills- Knowledgeable and able to use computers and related technology efficiently, with a range of skills covering levels from elementary use to programming.
*Customer Focus - Respecting internal and external customers, listening to their requests and understanding their needs.
*Respect - Consistently treat every individual with dignity and respect. Foster open and honest communications, listen, and understand other perspectives.
*Integrity - Guided by what is ethical and right and fulfill our commitments as responsible public stewards.
*Personal Responsibility- Personally accountable to customers and clients for the highest standards of behavior, including honesty and fairness in all aspects of our work.