I’m a Virtual Assistant with experience supporting US-based businesses in operations, administrative support, customer service, website content management, and e-commerce support.
I have experience handling email and calendar management, customer inquiries, data entry, workflow organization, blog publishing, website content updates, product research, and administrative coordination in fast-paced environments.
Most recently, I worked as an Operations Virtual Assistant for a landscaping company in Rochester, Minnesota where I managed inbound leads through GoHighLevel CRM, handled estimates and quotations, published SEO blog content across multiple websites, and supported daily business operations.
I also have over 3 years of experience in customer support and healthcare operations, assisting US-based members through calls, chat, and email support while maintaining professional communication and accuracy.
Tools I’ve used include GoHighLevel (GHL), Google Workspace, Microsoft Office Suite, Shopify, Wix, Canva, Wave, Oracle, LivePerson, Genesys Cloud, Gmail, Outlook, and Trello.
I’m organized, dependable, adaptable, and committed to providing reliable support that helps businesses stay efficient and well-organized.
Verified
