20 years clinical experience in a tertiary level, JCI accredited hospital.
Appointment setter, Cold-calling, Inbound Customer service.
HIPAA certified.
Patient data entry using cloud- based applications of EHR/ EMR/ ETR
HIMS (Hospital Information Management System: Meditek, Clinisys, Softclinic GenX Oracle, eClinicalWorks. CRM tools: Zendesk, Zencall, Softphone, TTcall, Syntec, Cardeasy. Google suite, Microsoft, and VoIP system Cisco.
