I've been in the banking industry for roughly 8 years specializing in Fraud and Disputes. Demonstrating critical thinking and exercising independent judgement are essential for these roles which I've already acquired and planning to develop further to help the company and my peers to succeed in this line of business.
Furthermore, I attained vast experiences in supporting roles, evaluating and monitoring inbound and/or outbound calls, participating in calibration with leaders, and advocating the implementation of knowledge-base programs which are key drivers to good leadership.