Currently working as NPI Engineer III in semicon/electronics manufacturing company which is the main responsibility is to lead the tea-----------mber in managing/handling a new product/project by declaring the process flow, analyzing/inspecting the drawing & specifications, preparing other manufacturing documents such as Control plan, FMEA, Procedures, DFM, Work and Process Instruction) and other related APQP documents.
I have work experience in Software Engineering as Application Support Analyst in BPO / IT Company for 5 years with knowledge and trained in Cobol Programming. We are resolving i----------- tickets / customer queries by providing a high level of service / support such as analysing data, doing logscan, and dump to identify the root cause of the problem and providing fix or work around and or creating necessary data adjustments.