Dedicated and detail-oriented professional with over 4 years of experience in the BPO industry as a Data Analyst, Data Entry Specialist, and Outbound Caller for an advertising website, and currently serving in a government consular office as Administrative Officer handling customer service and passport issuance. Skilled inmanaging client communications, maintaining data accuracy, and resolving concerns efficiently and professionally. Known for strong attention to detail, excellent English communication skills, and the ability to handle multiple tasks in fast-paced, customer-facing environments. Adept at delivering quality service with empathy andprecision, ensuring smooth operations and positive client experiences.
