English Proficiency: C2 Proficient (EF SET) Fluent in spoken and written English; experienced in professional customer communication.
Dedicated Virtual Assistant and Customer Service professional with over 3 years of combined experience in hospitality and client support.
Proven expertise in email, chat, and phone customer service, calendar and schedule management, data entry, and administrative support.
Experienced in handling high-volume communications, maintaining accurate records, and coordinating tasks across departments to ensure smooth daily operations.
Known for delivering excellent customer service, strong attention to detail, and reliable multitasking in fast-paced and remote work environments. A fast learner, highly organized, and committed to supporting businesses with efficient, client-focused assistance.
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