Elevate Operations, Exceed Expectations with Exceptional
Customer Service!
- Customer Service PRO since 2014
- Third-Party Logistics Expert
- All-Rounder, Generalist
No time to waste--here's how I can help you :
ACCOUNT SETUP AND CUSTOMER ONBOARDING (3PL TMS)
First impressions last. A warm welcome can go a long way.
By educating customers about self-service options, both parties
benefit: customers can have the flexibility to customize their preferences, and
we save tons of resources. Win-win!
PHONE AND
EMAIL SUPPORT
Keep your customers updated with everything about their
shipments.
- Shipment tracking and tracing
- Monitor pick-ups
- Resolve OS&Ds.
- Provide PODs
- Assist with claims and disputes
RATES NEGOTIATION AND QUOTING
Make the most of every quote request by asking the right
questions and analyzing available customer data.
EMPLOYEE TRAINING
Scaling up your business? Streamline operations with
comprehensive training plans.
PROJECT MANAGEMENT
I'm an all-rounder, I can manage projects and work on ad hoc
tasks you have no time to work on.
Let's turn your ideas into reality!
I'm savvy with the following TOOLS and SOFTWARES :
• Taicloud (TMS)
• Ringcentral
• Gmail
• DAT
• TOPS
• Google Suite
• Salesforce
•
Seamless.ai • Zendesk
• Netsuite
Convinced I'm the Customer Service PRO you've been searching for?
Shoot a personalized message and let's discuss.
Eager to voice chat? Let me know the best time for a Discovery Call.
