Hi, I’m ----------- ----------- — a dedicated and experienced Customer Service and Sales Representative with a strong background in handling phone, email, and chat support for U.S.-based clients. I’ve worked in both BPO and freelance remote settings, managing customer concerns, making outbound calls, and setting appointments with confidence and care. Over the past few years, I’ve developed strong communication skills, the ability to stay calm under pressure, and a results-oriented mindset that helps me consistently meet performance goals. Whether it’s resolving issues or guiding a customer through a sale, I focus on professionalism, empathy, and clarity.
- English Proficiency Score: 65/100
- DISC Profile: High in Steadiness & Compliance – detail-oriented, structured, and dependable
- Tools & Skills: Cold calling, CRM platforms, objection handling, upselling
- Remote-ready: Stable internet, quiet workspace, dual-monitor setup
- Available: Full-time | Flexible with U.S. time zones
- Seeking: A long-term remote role where I can grow, contribute to a team, and deliver excellent customer experiences
