I’m a dedicated Customer Support professional with 1 year of hands-on experience providing email-based assistance, helping customers with their purchases, refunds, and account updates. Over the past year, I’ve also become confident using the Shopify platform to manage orders, troubleshoot issues, and ensure a smooth and satisfying customer journey. I take pride in clear communication, problem-solving, and delivering support that feels both helpful and human. I'm now looking to bring my experience and customer-first mindset to a new team where I can continue to grow and contribute.