Esan C. Ellica
Dasmariñas, Philippines
Dedicated and detail-oriented professional with a strong background in client relations and administrative support. I offer over three years of combined experience in high-volume communication environments, including comprehensive expertise in both inbound and outbound call handling within the BPO industry. Additionally, I possess specialized experience in medical office coordination, having managed appointment scheduling and clinical administrative tasks for a United States-based OBGYN practice for 18 months. I am adept at maintaining high standards of service, managing complex scheduling requirements, and ensuring seamless communication in fast-paced professional settings.
