I am a results-driven Operations and Administrative Professional with over 8 years of experience supporting lending, customer service, and sales-driven businesses. I specialize in operations management, process optimization, loan processing, reporting, and team coordination, with hands-on experience using CRM, automation, and financial tools. I?ve worked my way up from customer service to Head of Operations, giving me a strong balance of strategic thinking and day-to-day execution. I am highly organized, detail-oriented, and reliable, with strong communication skills and a proactive approach to problem-solving. I thrive in fast-paced environments and enjoy helping businesses run more efficiently and scale smoothly.
