I am Catherine, 35-year-old Call Center Agent. A self-motivated professional that thrives on learning new skills and encouraging growth in these around me.
Over the years, I've gained valuable experience working in Collections Department, where I act as representative of a certain bank to collect a debt.
Currently, I work at Iqor Philippines as a Quality Analyst / ----------- this capacity, I Monitor, evaluate and score inbound and outbound calls against established quality assurance instruments and standards . I am constantly seeking opportunities to improve my knowledge and skills.
Outside of work, I enjoy travelling with my family, which include eating on my favorite restaurants and karaoke. These interests help me stay balanced and inspired.
Feel free to reach out to me via Viber-----------or E-mail me at -----------
