• Provided counselling to employees regarding company policies, procedures and processes.
• Managed negotiations with employees for salaries, contracts, working conditions and redundancy packages.
• Hired, trained and managed less than 500 employees, including onboarding and conducting exit interviews.
• Ensured supplies were readily available by purchasing items and taking inventory regularly.
• Built consensus and job satisfaction between management and front-line employees to enhance operations and promote growth.
• Fostered positive employee attitudes toward organisational objectives through effective orientations and town hall meeting systems.
• Supported and monitored overall soldier welfare.
• Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
• Closely monitored staff performance and attendance through metics, meeting with underperformers to resolve issues.
• Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
• Conducted staff development training based on observations, improvements required and inefficiencies, creating a more talented and profitable workforce.
• Created job descriptions for adverts, developing compelling copy with all relevant information to attract maximum candidates.