Hi! I’m a dedicated Senior Customer Support Specialist with over 7+ years of experience in e-Commerce. I’ve handled a wide range of tasks, including order processing, returnxs, RMAs, replacements, and refunds. I'm very familiar with platforms like Shopify, Shipbob, Flexport, Amazon Seller Central, and tools like Zendesk, PayPal, Kount, Klarna, Stripe, and TikTok Shop Seller Center.
I also have strong experience managing chargebacks and order fulfillment issues, helping businesses recover revenue and maintain excellent customer satisfaction. I work with a friendly and professional tone, and I’m always focused on solving problems quickly and efficiently.
I’m detail-oriented, reliable, and able to work independently. I’m open to full-time roles and can adjust to your preferred schedule.
Let me help you support your customers and keep your operations running smoothly!
