With over seven years of experience as a Customer Service Representative, I have honed my skills in providing exceptional support, resolving fraud and dispute claims, and ensuring customer satisfaction. My expertise includes handling unauthorized transactions, chargebacks, refunds, and account security issues while following strict compliance and verification
processes.To further enhance my capabilities, I have invested in a 60-day Google Ads Hands-on program, which equips me with the skills to run high-performing campaigns across Search, PMAX, Video, Shopping, and Display. Trained by Coach Ian Baillo, one of the top Google Ads mentors in the Philippines, I am confident in building and optimizing campaigns and setting up conversion tracking, Google Analytics, and Google Tag Manager to maximize business growth.Although I am new to the digital marketing industry, my customer-first mindset, problem-solving expertise, and data-driven approach make me well-equipped to assist your team. I believe in going the extra mile, whether it’s ensuring customer satisfaction or generating more revenue through highly optimized ads.Let’s collaborate to elevate your business and provide top-notch service. I'm in—I can start right away!
