A highly dedicated and customer-focused professional with over 5 years of experience in technical support, customer service, billing, and sales. Proven ability to communicate clearly, resolve complex client concerns, and deliver exceptional service across multiple platforms, including voice, email, and CRM systems like Salesforce. Skilled in troubleshooting, account handling, and providing accurate product and service information, with a consistent track record of meeting performance goals and exceeding customer satisfaction metrics. Adaptable, detail-oriented, and always eager to learn, with a strong commitment to providing world-class support and contributing to a positive team environment.
Verified
