Hello there! I’m -----------, a friendly, reliable, and experienced Customer Service Representative with over five years of experience helping eCommerce brands deliver exceptional support.
I’m currently part of the team at Exoticathletica, a vibrant Aussie brand with over ----------- Facebook followers, where I handle customer inquiries across email, social media, and live chat using Gorgias.
I’m also highly familiar with eCommerce operations — including inventory management, stock coordination, and returns processing using platforms like Shopify, Gorgias, Zendesk, ShipBob, Lynk, and Loop Returns.
Whether it’s processing orders, handling returns and exchanges, or coordinating with shipping providers, I make sure every customer feels heard and cared for. I take pride in solving problems efficiently and bringing positive energy to every interaction.
I’m now looking to join a team where I can continue doing what I do best, creating smooth, satisfying experiences for online customers.
Thanks so much for your time, and I look forward to connecting soon!
