- Professional for 11 years.
- Proposes IT hardware and Software needs for the coming
fiscal year
- Audit IT systems/processes in workplace
- Resolve technical issues for end users, including hardware
and software problems
- Provides support and deployment for the deparment's
inhouse Python and SQL developed applications
- Provides support for current application systems used by
the department
- Supervise Voice and Data connectivity and reports issues to
providers
- Manage Active Directory on Windows Server 2016
- Manage Electronic New Government Accounting
System(eNGAS) database
- Oversee the IT equipment inventory of the department
- Manage enterprise software licensing for procured
workstations
- Document technical issues and solutions
- Provides support for equipment procured
- Manage District Office's subnetwork(intranet) and it's
network infrastructure together with several Alcatel IP
- Phones and a Server running at Windows Server 2013.
- Submit reports regarding the local network's data eg.
- Monthly Help Desk Reports, Server Monitoring data, Monthly
ICT Equipment, Software Inventory, Preventive Maintenance
Reports.
- Provide support for 200+ employees' workstations, laptops,
smartphones, network printers, IP Phones, servers.