I am a Healthcare Insurance Operations Specialist with 8+ years of experience supporting U.S. healthcare insurance and benefits operations, including enrollment, eligibility verification, COBRA administration, benefits processing, and provider support.
HIPAA-trained and experienced in high-volume transactions, complex inquiries, data verification, and confidential healthcare information. Skilled in healthcare administration, customer support, quality assurance, and process improvement, with a strong record of accuracy, productivity, and reliable issue resolution.
I enjoy finding ways to improve processes while delivering reliable support and a positive experience for customers and business partners. I am adaptable, detail-oriented, and eager to continue growing in healthcare operations while contributing to a team focused on operational excellence.
Verified
