Hi! I’m E-----------a , a detail-oriented and reliable Virtual Assistant with strong experience in customer service, admin support, and e-commerce operations.
I previously worked with TaskUs, handling a UK-based e-commerce account—starting as a Customer Service Representative and later promoted to Team Leader, where I managed agents, handled coaching, and collaborated with operations to meet SLA and KPI targets.
I specialize in email and inbox management, customer support (email), order tracking, refunds, and administrative tasks that help business owners stay organized and stress-free.
I’m known for being organized, responsive, easy to work with, and customer-focused. If you’re looking for someone who can support your customers while keeping backend tasks running smoothly, I’d love to help!
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