I’ve been in sales for more than 6years now. I have experienced in B2B and B2C transactions.
I worked as a Sales Executive at Proweaver, a website design company, where I handled inbound and outbound calls, cold emails, and social media outreach. We offered website design, SEO, social media marketing, promotional materials, and video marketing services to businesses across the United States.
After that, I worked as an Appointment Setter at Light Bulb, a website design company. My responsibilities included handling inbound and outbound calls and sending cold emails to potential clients. Unlike my previous role, my main focus was to qualify leads and set appointments. Once an appointment was scheduled, I forwarded all the necessary information to the Sales Team, who were responsible for closing the deal. We primarily offered website design services.
My most recent role was as a Dispatch Specialist and Sales Closer in Universal Leads. I handled warm leads generated through a call center, assisting customers with their inquiries and service needs. My responsibilities included managing sales, scheduling appointments, and coordinating with technicians to ensure smooth service.
I also followed up with customers who had not yet moved forward with the service to address any concerns and understand the reasons behind their decision. After successful jobs, I contacted customers to check their satisfaction and address any complaints or concerns regarding the service.
Call Systems:
- Skype
- Vici Dialer
- VOIP SIP PC Dialer/Softphone
- Workiz
- Get Easy System
CRM:
- Excel
- Google Spreadsheet
- Workiz
- Get Easy System
Verified
