Business Analyst and Project Management professional with 13+ years of experience leading technology implementations, process improvement initiatives, workflow automation, and business transformation projects. Experienced in managing multiple concurrent projects from business discovery through implementation, translating complex business requirements into practical technology solutions, and collaborating with cross-functional stakeholders to deliver measurable business value.
Skilled in business analysis, project planning, stakeholder management, process mapping, requirements elicitation, data analysis, workflow automation, risk management, and executive reporting. Proven ability to streamline operations, improve productivity, automate manual processes, and support strategic decision-making through data-driven insights across enterprise environments.
Efficient handling projects and Admin Support task. Knowledgeable in technical skills like Microsoft Office, with critical thinking skills