I have been in the IT industries more than 17 years now, 8 years locally employed as a technical support with MSP experience, 10 years international account as a technical support, customer service and service desk analyst. Microsoft Azure, Office 365, Active directory, SharePoint, Amazon Workspaces, Citrix, Zendesk, Service Now, LMI, Team Viewer, Any Desk, QuickBooks, Zoom, MS Teams, Outlook, Google Drive, Excel, Word and PowerPoint, Workday, Kronos, POS system, Windows 7, 8 10 and 11, Mac OS, Putty, PowerShell. etc Hardware and networking experience.
