- Outbound calls
- Follow up for claims status over the phone in different insurances to United States of America.
- Document in the revenue cycle system the actions taken, documentation sent to insurance companies, and any other notes from the call with the insurance companies with a view to decrease the days in A/R, optimize collections, and maintain a clear audit trail for future reference
-Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
