• Experienced in sales, customer and technical support with over 8 years of experience
• Worked as a truck dispatcher for 3 years
• Skilled in problem solving and customer service
• Experienced in developing customer service protocols and processes
• Proven track record of exceeding customer service goals
• Experienced in using various customer service software and tools
• Skilled in managing customer relationships and resolving customer issues
• Experienced in developing customer service strategies and plans
• Proven ability to work in a fast-paced environment
• Excellent communication and interpersonal skills