Over the years, I have acquired relevant skills and experience as a Customer Service Representative. I have worked tirelessly on my communication abilities, which I will put to use in my future career. With my 16 years of experience in BPO, 2 years of it as a manager and 11 years of it as a supervisor, I have already mastered communicating to a difficult customer. I calmly worked under pressure and has gained a lot of experience in multi-tasking.
