I am an Operations and Coordination Professional with more than 10 years of experience in team leadership, process management, customer support, documentation, and cross-functional coordination.
For eight years, I served as an Operations Supervisor, leading a team of approximately 60 engineers, team leaders, and inspectors while ensuring smooth daily operations, compliance with standard procedures, and achievement of performance targets. This experience strengthened my ability to manage time-sensitive tasks, coordinate multiple stakeholders, solve operational issues, and maintain accurate documentation.
To transition into the transportation industry, I completed Freight Dispatch training through Freight Courses 101, where I gained hands-on knowledge of U.S. freight operations, load boards, carrier communication, shipment tracking, transportation documentation, dispatch workflows, and logistics coordination.
I can support freight brokers, carriers, trucking companies, and logistics providers with:
• Freight Dispatch Support
• Carrier Communication
• Load Board Search and Load Matching
• Shipment Tracking and Status Updates
• Appointment Scheduling
• Bill of Lading (BOL) and Rate Confirmation Management
• Administrative and Documentation Support
• Customer Service and Email Management
• Data Entry and Reporting
• SOP Documentation and Process Improvement
I am detail-oriented, organized, reliable, and committed to helping logistics teams operate efficiently while delivering excellent customer service.
Verified
