With a solid background in IT support and a demonstrated ability to lead and excel in a fast-paced environment, I bring a wealth of experience to any organization. As an IT Associate Supervisor at SM Retail Inc, I ensured data integrity, troubleshooted complex systems, and maintained the inventory of IT assets for both mall-based and offsite stores. My role at VAS IT Solution further honed my leadership skills as I oversaw the South Division's IT Technical Support team, delegated tasks, and consistently reported to upper management. I pride myself on resolving customer inquiries professionally and effectively. My experience in configuring, monitoring, and maintaining computer systems, servers, and networks, as well as deploying security tools, makes me a valuable asset to any IT team. I'm committed to continuous improvement and am eager to contribute my skills to new challenges and opportunities in the IT field.
