Turning Complex Operations into Seamless Workflows.
With over a decade of experience in the call center and virtual assistance industry, I specialize in helping businesses regain their time by managing the "moving parts" that keep an organization running. From high-stakes technical troubleshooting to specialized real estate operations, I bring a level of professional maturity and precision that only comes with 12+ years of hands-on experience.
What I bring to your team:
Real Estate Ops Expertise: I am well-versed in the property lifecycle, from sourcing leads and performing skip tracing to conducting comparative market analyses (CMA) and managing maintenance work orders.
Logistics & Scheduling Mastery: At Truview Inspections, I optimized daily routes for inspectors and managed dynamic calendars to ensure no appointment was missed due to weather or closing timeline shifts.
High-Level Communication: My background at Teleperformance and Concentrix taught me how to handle high-volume inquiries, resolve complex billing or technical issues, and turn frustrated callers into satisfied clients.
Technical Versatility: I am proficient in CRMs like Podio and ISN, social media management via Hootsuite, and graphic design using Canva.
Whether it’s cold calling and appointment setting to grow your pipeline or managing your inbox and calendar to keep you focused on the big picture, I thrive on creating order out of chaos.
Core Competencies:
- Executive & Real Estate Virtual Assistance
- Lead Sourcing & Skip Tracing
- Technical Support & Troubleshooting
- Inbound/Outbound Call Handling & Sales
- Social Media & Property Management Admin
Let’s connect and discuss how I can help streamline your daily operations.
