As a Senior Travel Experience Specialist / Customer Support, I bring extensive experience in corporate, marine, and leisure travel services. I support international clients with flights, hotels, cars, trains, and insurance needs, including claims processing through FinTech platforms and mobile apps.
Proficient in Sabre, Amadeus, and Galileo, as well as CRM tools such as Kustomer, Zendesk, and Crisp. Knowledgeable in collaboration and knowledge management tools like Jira, Confluence, and Guru. I deliver personalized, efficient, and reliable service across phone, email, and chat.
Fluent in English and Filipino, I am passionate about problem-solving and creating seamless, stress-free travel experiences worldwide.
