I am a results-driven Virtual Assistant with 4 years of freelance experience and 6 years in the BPO industry, supporting businesses in healthcare, education, wellness, digital marketing, Social media management and online services.
My career began in administration and healthcare scheduling, supported by my background as a Dental Medicine graduate. This foundation trained me to work with accuracy, confidentiality, and structure. Skills I carried forward as I upskilled into a Virtual Assistant role.
Over the years, I’ve supported clients as a CRM Developer, Executive Assistant, and Administrative Assistant, handling email, chat, and phone support, client coordination, scheduling, documentation, and day-to-day operations. My strongest areas are CRM building and management, email campaigns, and social media support, where I help businesses streamline systems, improve communication, and save time.
I am highly familiar with tools such as Keap/Infusionsoft, WordPress, Canva, Wix, and other digital marketing and CRM platforms. I’ve built and maintained workflows, organized customer data, supported email marketing campaigns, and assisted with content creation and scheduling for social media.
I also worked as an Online Enrollment Officer for an English School based in Australia, where I handled four clients simultaneously. In this role, I managed inquiries, enrollments, follow-ups, and client communication, helping businesses grow while significantly reducing the owners’ workload and operational hours.
Across all roles, my focus has been on being reliable, proactive, and easy to work with. I see my clients as business partners, not just employers, and I take ownership of my responsibilities so they can focus on strategy and growth.
If you’re looking for a Virtual Assistant who combines technical skills, strong communication, and real-world business experience, I’m ready to support your team.
