I’m an IT and MBA graduate with over 10 years of experience spanning education, healthcare, real estate administration, and creative project coordination. I started my career in teaching and then moved into healthcare, gaining hands-on experience in medical billing while completing my MBA to deepen my business and management skills. I later became a real estate escrow specialist before taking on system administration, leading system implementations, transitions, and project coordination. Once processes were running smoothly, I was entrusted to manage multiple remote teams across different industries, oversee client onboarding, and ensure operations stayed efficient and effective. I’ve also built SOPs and developed scorecards and KPIs to measure performance and drive continuous improvement. Alongside my leadership and operational roles, I’ve developed a creative side—handling multimedia design, social media management, event visuals, and company communications. I also enjoy mentoring and training tea-----------mbers, helping them grow and succeed. Combining IT expertise, leadership, system management, SOPs, KPI development, and creativity, I focus on delivering seamless workflows and meaningful results.
I’m looking for opportunities where I can leverage my experience to manage and optimize operations, lead and mentor teams, and contribute creatively to projects that make an impact.