A versatile and results-driven professional with a proven track record in property management, virtual assistance, and customer service. With over 4 years of experience as a Leasing and Maintenance Coordinator, with 8 months as a Section 8 Specialist where I excel at managing property operations, handling lease agreements, and ensuring tenant satisfaction. My background as a Customer Service Representative at T-Mobile has honed my ability to resolve complex issues and deliver exceptional client experiences. I am highly skilled in administrative tasks, cold calling, and appointment setting, consistently driving business growth and achieving organizational goals.
Why I'm the Right Fit for You
Property Management & Coordination: I have hands-on experience in managing all aspects of the leasing lifecycle, from marketing properties and coordinating tours to handling lease agreements and renewals. I efficiently oversee maintenance requests and resolve tenant issues, ensuring smooth, compliant, and well-managed properties. Customer Service & Problem Solving: My experience at T-Mobile has equipped me with the skills to address a wide range of inquiries, resolve technical issues, and maintain high customer satisfaction ratings. I am adept at building strong relationships and providing proactive support to enhance the client experience. Administrative & Virtual Assistance: I am proficient in organizing schedules, managing projects, and using communication tools to ensure seamless remote operations. My detail-oriented approach allows me to handle administrative tasks with precision, freeing up your time to focus on strategic priorities.
I am a dedicated and adaptable professional with a strong work ethic and a commitment to delivering top-notch service. I'm confident that my diverse skill set and proven ability to manage multiple priorities will make me a valuable asset to your team.
Tools: AppFolio, Buildium, Doorloop, Google Workspace, RingCentral , Open Phone, -----------, Asana
Skills: Lease admin, maintenance scheduling, Section 8, tenant support
Verified
