I have been in the Call Center/BPO industry for 8 yrs. now. I have been a Subject Matter Expert, an Escalation support handling supervisor calls, and a Management Trainer/Quality Analyst at the same time doing Team Manager role from
my last BPO company. Now currently an Administrative V.A. I am confident that I can bring progress to the company and the clients. I will made sure to share my best practices to everyone to bring success and develop the best potential hidden w/in ourselves.
