I had been in the call center industry for 9 years handling customer based in the US, Australian, and asia and the pacific. I have handled customer service accounts, billing and chat support and mostly technical support. Have a background in web developing and web design. Knowledgeable in Microsoft tool such as word, access, excel, powerpoint, and publisher. Had been trained to be a virtual assistant for more than six months. Easy to train and very flexible. Strong willed and have a keen eye to details.