WORK EXPERIENCE
Schenker Manila Administrative Competence Center, Inc.
Customs Data Associate III
November 2023 – January 2026
Duties and Responsibilities:
• Lodges data of Customs documents (such as but not limited to Bill of Lading, Invoice) for miscellaneous importation or a nominated clients in the Expedient system
• Identifies and analyze the necessary documents needed for Customs Filing
• Provides timely responses to all requests, both externally to clients as well as internally to other departments
• Requests for documentation from relevant parties, as required.
• Updates the notes in system as regularly as necessary to ensure everyone is aware of any specific situation or problem on the consignment in question.
• Monitors incoming emails.
• Ensure there is no backlog/pending activities based on daily allocation; Perform basic reports.
• Informs Team Leads of any issue or escalation which may have impact on our Service Level Agreements
• Informs Team Leads of possible delays /workload cannot be achieved based on agreed timelines.
• Provide assistance to other tea-----------mbers.
• Query handling for any customs related questions.
• Execute other future tasks migration by the stakeholder in relation to Customs clearance operation.
• Supports the Leads in administrative functions (Reporting, Group Coordination, Improvement Initiatives, Projects)
• Conducts trainings for new hires and for cross functional Gemba sessions.
• Able to assume TL responsibilities in managing the team as needed.
• Contributes improvement ideas.
• Responsible for creating/updating standard process manuals (DTP) when required.
• Participate actively in all required tea-----------etings.
• Performs other duties as assigned by direct superiors and managers related to operation requirements.
• Compliance with the work procedures & data privacy.
• Daily Huddle board updates
• Daily update of Productivity files
• Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements and GDP Principles.
Schenker Manila Administrative Competence Center, Inc.
Senior Associate
November 2017 - August 2023
• Directed Stuttgart invoice pre-calculation, preformed data entry for invoicing, coordinated invoice amendment and finalization, and supervised gateway billing and reconciliation of all shipments within import operations.
• To ensure precise calculations of all checklist files based on consignee offers.
• Guarantee all invoices are revised, finalized, and processed for monthly closing.
• To ensure all billing finalized for monthly closing.
• To guarantee timely vendor invoice reserves.
• Facilitate completion of all reconciliations, upload into Tango system, and submit to origins for monthly closing.
• To guarantee timely completion of all invoices for monthly closing.
• Managed administrative processes for Hub-Hamburg operations.
• Processed shipping documents, billing, and profit/loss statements.
• Ensured timely and accurate operational tasks.
• Managed invoice calculations, amendments, and monthly closings.
• Handled billing, reconciliations, and pre-alerts for import/export operations.
• Conducted team utilization reports and process audits.
Schenker Manila Administrative Competence Center, Inc.
Hub Operation Associate
January 2016 - November 2017
• Managed billing and reconciliations for all shipments within HUB Import Operations.
• To guarantee completion of all billings for monthly closing.
• To ensure timely processing of vendors invoices.
• To facilitate completion of recons, uploading into Tango system and dispatching to origins for monthly closing.
• Served as back-up for Pre-alert, Billing, and Recon within HUB Export Operations.
• To ensure all reconciliations completed and dispatched to destinations for monthly closing.
Schenker Manila Administrative Competence Center, Inc.
Hub Billing and Administrative Associate
December 2014 - January 2016
• Managed billing for all shipments within HUB Export Operations while supporting team administration.
• To verify and reconcile vendor invoices with in-house system.
• To record vendor invoices in internal system.
• To guarantee timely processing of vendor invoices.
• To verify vendor invoices against shipment references.
• To guarantee completion of all billings for monthly closing.
• To execute essential support tasks for HUB Operations.
CGI
Project Support Analyst
November 2013 - May 2014
• Provides financial and administrative support to the Finance and Service Delivery projects in the UK.
• Documenting project processes and procedures.
• Identifying possible process improvements in assigned projects.
• Preparing/Reviewing Service Level Agreements (SLA), Operations Procedure Manual (OPM), and Disaster Recovery Plan (DRP).
• Updating/Analyzing Project Status Reports (PSR).
• Monitoring Project Billing and prepares Invoice Requests.
• Monitoring/Meeting project tasks and deadlines through RAG Dashboard.
• Providing help desk support to internal clients.
• Assisting project managers from UK.
• Performs PMO task as required by the DPMS Shared Services which includes but not limited to:
- Financial Management
- Project Management
- Asset and database Management
- Change Management
- Procurement
- Mailbox Management and other administrative tasks
Maersk Global Service Centres Philippines Limited
Process Associate
October 2009 - July 2012
• Collaborate with origin offices to address issues in daily operations.
• Ensure performances metrics on timeliness, accuracy, and productivity are consistently achieved while meeting Global KPIs.
• Monitor daily jobs in Right-fax & MCS and verify MODS processing aligns with specific IOP.
• Respond to email in MCS, APM or phone calls with courtesy and professionalism.
• Exchange insights with team leader and colleagues, incorporating valuable suggestions from peers.
• Participate in weekly tea-----------eting as requested.
• Execute additional job-related responsibilities as required and assigned.
• Forecasted, monitored, updated, reported and tracked shipments from initial transshipments to final delivery.
• Executed quality assurance checks on sea waybills for various carriers. Updated loading files and modified system entries based on findings. Identified and reported discrepancies in documentation. Monitored emails for timely issue resolution. Printed shipping instructions to facilitate logistics operations.
• Extracted files and updated MEXX report for accuracy. Monitored containers to ensure compliance with reporting standards. Conducted thorough reporting on container status and performance metrics.
BoardEX
Content Researcher
September 2008 - September 2009
• Researching profiles of well-known personalities, board of directors and executive officers of the company using company websites and other valid sources.
• Accountable for the research, collation and dissemination of director and company information for the product.
• Input, check, amend and verify board and director profiles, in addition to company details onto the production database.
• Ensure each company’s records are updated and filed securely in accordance with the project’s needs (Data Protection Act).
• Researching and verifying organization details and corporate information using the latest annual report, SEC filings and other press releases.
• Checking the balance sheet for the latest total revenue and outstanding shares.
• Checking the organization structure of the company using the corporate governance.
• Researched the Company Name/Trading Name/Former Company Name, Merger and Acquisition Details, No. of Employees, Revenue, No. of Outstanding shares, Company Headquarters, Private/Quoted Break up etc.
EDUCATION
Jose P. Rizal University – Mandaluyong City Bachelor in Commercial Science major in Accounting - (-----------)
