I have been working as a Customer Support Representative for Amazon since 2020 and Shopify since 2024, handling a wide range of customer and seller concerns. I have solid experience with Amazon Seller Central, including familiarity with the ungating process since 2021.
I’m experienced in resolving issues efficiently, communicating clearly with clients, and maintaining a high level of customer satisfaction. I’m also comfortable working independently in a remote setup.
I’m flexible with my schedule and can adapt to different time zones as needed. I’m reliable, detail-oriented, and always willing to learn and improve.