I want to highlight my extensive experience working in the BPO industry for the past 12 years. Throughout my tenure, I have honed essential skills such as effective collection strategies, efficient time management, meticulous organization, and clear communication. Additionally, I have spent 7 years specifically focused on US collections, which has sharpened my understanding of the nuances of the industry. These experiences have shaped me into a highly motivated, self-driven, and goal-oriented professional, eager to make significant contributions in my field.