Hi, I’m May, a detail-oriented Virtual Assistant and Digital Operations Specialist with experience in admin support, customer service quality assurance, process development, online course organization, and digital business support.
I help coaches, consultants, course creators, and online business owners organize their backend systems, manage admin tasks, structure course content, support client communication, and keep daily operations running smoothly.
My background in Quality Assurance and Process Development trained me to pay close attention to details, follow processes, identify gaps, and improve workflows. I am not just here to complete tasks. I care about making things cleaner, easier, and more organized for the business owner and their team.
Here are some of the ways I can help:
• Course content organization and upload support
• Google Drive and file organization
• Email and calendar management
• CRM and client database updates
• SOP and process documentation
• Social media content support
• Canva graphics and basic design tasks
• Website and funnel support
• Lead tracking and spreadsheet management
• Customer service and inbox support
I have experience or familiarity with tools such as Google Workspace, Canva, Kajabi, Teachable, Thinkific, GoHighLevel, Framer, MailerLite, Eventbrite, Zoom, Practice Better, Zapier, Trello, Notion, and other online business tools.
I work best with business owners who value clear communication, organized systems, and thoughtful execution. I am reliable, teachable, detail-oriented, and proactive when I see areas that can be improved.
If you are looking for someone who can support your business with care, structure, and consistency, I would love to help.
