Hi, I'm April! I am a General Executive Assistant with a strong background in Information Technology and over a decade of professional experience in executive support, logistics, customer service, and back-office operations. Skilled in managing executive calendars, handling confidential correspondence, coordinating travel, preparing reports, and creating workflows and automations to streamline business operations. Has supervised logistics and distribution teams traveling nationwide to train managers and supervisor managed sales accounts, overseen shipment operations, and provided customer service support. Earlier experience includes report analysis, inventory management, and client issue resolution.
Core Expertise
Executive support & back-office administration
Calendar management, scheduling & workflow automation
Customer service, data entry, and client communication
Sales account management & basic accounting knowledge
Documentation, reporting, and Excel-based forecasting
Proficient in tools such as:
Tools
Design: Canva, Adobe Illustrator, Photoshop,
Project Management: ClickUp, -----------
Communication: Google Meet, Zoom, Slack, Meta Business Suite
File Management: Google Workspace, OneDrive, Dropbox, SharePoint
Scheduling/Booking: Google Calendar, Calendly, Acuity, HoneyBook, 17hats
Web/Research: -----------, Agoda, Airbnb, Skyscanner
Others: Kajabi, Wix, eBay, Etsy, MS Office Suite
Education
Bachelor of Science in Information Technology – STI College Balagtas (2006–2010)
Certifications & Training
Virtual Assistant Essentials – Supporting Executives & Backend Operations (2023)Remote Work Best Practices – Email, Calendar & Backend Operations (2023)Advanced Communication Skills for Virtual Assistants (2023)Let's connect!