Technical Support Engineer | L3 API Support | Go Full-Stack Developer | Google Cloud ACE | CTIA Level III
I am a Technical Support Engineer with six years of experience in API troubleshooting, technical investigation, customer support, escalations, root-cause analysis, quality review, and technical documentation.
I have supported REST API integrations and worked with HTTP requests, JSON payloads, authentication, SQL, Postman, Jira, Zendesk, Intercom, and engineering escalation workflows.
I am also a Go full-stack developer. I independently built and deployed RallyLedger, a production tennis-club management platform currently used by a local club. The system manages members, sessions, attendance, matches, configurable fees, payments, financial ledgers, reports, secure authentication, and multiple organizations.
Technology: Go, PostgreSQL, REST APIs, React, TypeScript, JavaScript, SQL, GCP, Neon, Render, Vercel, Git and GitHub.
I also completed Cyberthreat Intelligence Analyst Level III training with hands-on experience in OSINT, Kibana, Arkime, MITRE ATT&CK, STIX 2.1, Kali Linux, network telemetry, and intelligence reporting.
I am available for Technical Support Engineer, API Support, Application Support, Go Backend Developer, Full-Stack Developer, and junior Cyber Threat Intelligence roles.
