I am a General Virtual Assistant with 8+ years of experience in customer service, lead generation, and administrative support. I handled high-volume communication across phone, chat, and email, managing up to 600+ calls, 30+ chats, and email inquiries daily while maintaining high customer satisfaction and performance metrics.
I have experience in appointment scheduling (4+ daily), calendar management, travel coordination, and CRM tools like Salesforce. I also worked on lead generation, setting 18+ qualified appointments per week.
I am reliable, detail-oriented, and comfortable working in fast-paced environments. I can support daily operations, manage client communication, and help keep workflows organized and efficient.
I am fully equipped for remote work with high-speed internet and available for any timezones.
Verified
