For three years, I was an inbound customer service expert in the BPO sector, and also worked in a hospitality company. I gained knowledge on how to handle customer information carefully and cautiously. I know how to speak effectively, do cold-calling and warm calling, arrange an appointment to tier 2 and do escalations.
I received training from V1 Marketing to equip me with the abilities I need to work as a virtual ----------- also helped and guided me in developing the proper attitude, disposition, and mindset that will enable me to collaborate well with the people I will be speaking with. I also thought that the business could benefit from my BPO industry experiences. I am proficient in Google products and tools, Microsoft Office, and multitasking. I am also a quick student and ready to pick up new skills. I enjoy having conversations, am resourceful, and am totally dedicated to producing high-quality work. I am able to write descriptions that are nice and simple to read, focusing more on advantages than features. I can assist you save 10 to 20 hours a week if we work together on administrative duties, scheduling appointments, and even customer service. Additionally, I'll make sure that you receive 20% more leads by putting the training's lessons into practice. You can therefore boost your leads and have more free time when working with me.
