Hi! I'm Han, a dedicated Virtual Assistant with over six years of experience in customer service, appointment setting, cold calling, administrative support, and technical support. Throughout my career, I've worked with eCommerce, wellness, insurance, real estate, garage door and HVAC, and pet care businesses, helping teams improve customer satisfaction and keep daily operations running smoothly.
My strengths include handling high-volume inbound and outbound calls, appointment setting, lead generation, SMS, email, chat, and calendar management. I'm confident speaking with customers, qualifying leads, overcoming objections, and turning conversations into booked appointments while maintaining accurate CRM records. I've also supported recruitment, onboarding, property data analysis, and social media management, making me a well-rounded and adaptable VA.
I'm a fast learner, highly organized, and committed to delivering excellent customer experiences. Whether you need someone to manage your inbox, schedule appointments, generate leads, or provide exceptional customer support, I'm ready to become a reliable member of your team and help your business grow.
