Operations leader with over a decade of experience in retail, e-commerce, and inventory management. I started my career in customer service and worked my way up through order fulfillment, logistics, merchandising, and buying before stepping into full operational leadership. That progression has given me a ground-level understanding of every part of the business, from supplier negotiations and stock management to team performance and process design.
At Hobby Store Group, I oversee day-to-day operations across a multi-brand portfolio, with a focus on streamlining workflows, optimizing inventory, and making data-driven decisions using tools like Google Sheets and AI. I've held roles spanning Merchandising & Purchasing Manager, Head of Buying, and now Head of Operations, each building on the last.
What I bring to the table:
End-to-end inventory and supply chain management
Buying strategy, supplier relations, and cost management
KPI tracking and operational performance analysis
Cross-functional team leadership and process improvement
Strong background in both B2B and B2C e-commerce environments
I'm passionate about building systems that scale, reducing inefficiencies, and leading teams that take ownership of results.
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