A Change Manager with 2-year experience as a Global (IT) Service Desk, 6 months working experience as a Reporting Specialist and a demonstrated history of working in the clerical services industry during her college days. Skilled in Technical Troubleshooting, I----------- Lifecycle Management, Communications, Problem Solving, Ticketing Systems, Data Analytics and Processing. A professional with a degree of Bachelor of Science in Civil Engineering from Bulacan State University.