Detail-oriented bookkeeping trainee with practical e-commerce bookkeeping experience from managing online selling operations and completing a full-year e-commerce bookkeeping workflow. Skilled in recording sales, expenses, customer payments, refunds, vendor bills, inventory purchases, merchant fees, sales tax-related entries, reconciliation issues, adjusting entries, trial balances, and basic financial reports.
Combines hands-on small business recordkeeping experience with 10+ years of international customer service and operations background. Strong in accuracy, documentation, client communication, problem-solving, and following structured processes. Currently completing QuickBooks Online ProAdvisor and Xero Advisor certifications.